EQUIPMNET CARE GUIDE
Welcome to your Equipment Care Guide
Thank you for your trust
Thank you for trusting Infinity Partners LATAM.
To help you get the most out of your computer, we've created this handy guide.
This page is exclusive to our customers — bookmark it for future reference.
RECOMMENDATIONS
Follow these recommendations to extend the life of your equipment, maintain its performance, and avoid common problems.
01
General Maintenance
Keep your equipment clean.
Use a soft, lint-free cloth to clean the screen and keyboard.
Avoid harsh products. Use isopropyl alcohol (70%) with a microfiber cloth.
Keep food and drinks away from the equipment.
02
Environment and Storage
Ideal Conditions.
Store the equipment in a cool, dry place (15°C–25°C).
Avoid direct sunlight and humidity.
Do not block the vents.
03
Battery Care (Laptops Only)
Optimize the battery.
Don't keep your laptop plugged in all the time.
Keep the battery level between 20% and 80% whenever possible.
Turn off your computer or put it to sleep if you are not using it.
Avoid discharging your laptop completely frequently.
04
Software and Updates
Stay up to date.
Regularly update your operating system and antivirus.
Install only trusted programs.
Use cloud backups or external drives.
05
Physical Care
Protect your investment.
Carry your laptop in a padded case. If you use a backpack, make sure it has a laptop compartment.
Do not place heavy objects on the equipment.
Disconnect the cables carefully, do not pull on them.
06
Security and Protection
Browse safely.
Use strong passwords and a secure Wi-Fi network.
Activate automatic screen lock.
Always keep your firewall and antivirus active.
General Maintenance
Warranty and Support.
We are here to support you.
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If your refurbished equipment presents any problems, contact your administrative team (companies and NGOs) or directly our support team (if your purchase is personal) by writing to contacto@infinitypartnerslatam.com .
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Request more information about the warranty, other available resources, and all Infinity Partners LATAM services at contacto@infinitypartnerslatam.com